What documents do I need to open an account?
You need a valid government-issued ID (National ID, Driver's License, or International Passport), proof of address (utility bill or tenancy agreement), and one passport photograph. For business accounts, also provide business registration documents or trade association membership.
How quickly can I get a microloan approved?
Most microloan applications are reviewed within 24 hours. Once approved, funds are disbursed to your account within 48 hours. Existing customers with good repayment history may receive instant approval for amounts up to ₦100,000.
Are there any hidden fees?
No hidden fees. We charge transparent monthly maintenance fees as listed in each plan, plus standard transaction fees for ATM withdrawals at other banks (₦35) and inter-bank transfers (₦25). All fees are clearly disclosed before you complete any transaction.
Can I access my account outside Lagos?
Yes! Use our mobile banking app anywhere in Nigeria or abroad. Your debit card works at any ATM nationwide and internationally where Verve or Mastercard is accepted. You can also visit any of our partner microfinance branches across Nigeria.
What interest rates do you offer on loans?
Microloan interest rates range from 2.5% to 5% per month depending on loan amount, tenure, and your credit profile. Business loans start at 3% monthly. We offer competitive rates with no prepayment penalties—pay early and save on interest.
Is my money safe with MicroBank Lagos?
Absolutely. We are licensed and regulated by the Central Bank of Nigeria. All deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC) up to ₦500,000. We use bank-grade encryption and security measures to protect your funds and personal information.